How are Telcos Handling Their Customers' Email Ecosystem?

In the wake of even newer technologies, telecommunications providers have become service providers. They are no longer focusing on phones and data, but have shifted to services as well.

In recent years, the entire world has been undergoing a vast technological transformation. The same thing has been happening to Telcos as well. What's more, the rise of artificial intelligence, the Internet of Things, and 5G are bound to make further transformations as well.

In the wake of even newer technologies, telecommunications providers have become service providers. They are no longer focusing on phones and data, but have shifted to services as well. T-Mobile, NTT, or Softbank, just to name a few, are some of the larger service providers in the world, competing not only in the normal carrier operations (as in providing communications) but also in providing all kinds of services for companies. It is very common, on the corporate side, to have telcos offering networks bundled with cloud, security services, storage, IP management, email, and more.

In all honesty, the telcos business portfolios are becoming as broad as they can get. As you probably already know, they are even pushing into the realm of content, making their portfolio even broader. 

When all of this is carefully assessed, we are left with one crucial question: Are telcos better for providing this type of extensive and all-inclusive service to businesses?

The Benefits of Telcos Being Service Providers, related to Cybersecurity

In our view, the main benefit of telcos being service providers is the fact that all of their services are bundled up and ready to use. Everything they offer is converged and close by, in the sense that it's in the same country, with large accountability and convenience. These types of telcos can deliver the connections, the devices, and the applications from different providers, conveniently bundled as operational costs.

One crucial thing we've found with telcos that are also service providers is the fact that they are becoming more agile. In translation, they are more able to meet the rising and evolving requirements businesses have today. What’s more, they are far better positioned for the adoption of new, disruptive technologies. In the atmosphere of constant changes in the world of digital technologies, it's crucial to be ready for disruptions. Every smart service provider knows that this is key in today's market where only such companies can succeed. 

A Managed Security Service Provider portfolio including Email Security

One key element many telcos still lack is email cybersecurity. Many telcos do have adequate cybersecurity for their cloud service and more, but they rarely focus their attention on email. 

We know that it’s far easier to concentrate on online security in general, but critical services like email need additional protection. Email attacks are on the rise, and their success levels are only getting better, not worse. Couple that with the fact that email is crucial to businesses, it becomes clear that email security is vital.

We at Anubis have long been partnering with Telcos to include our email cybersecurity as part of their large portfolio of services, namely around the email ecosystem. And we have noticed that service providers which are based in the same country as their customers have an advantage if compared to international cloud platform services, where a purchase may be a click away, but are unable to provide consultancy, account management, and especially guide these companies to the complex world of network and security technologies needed to keep a business running at full speed.